Refund and Returns Policy

Returns/Refunds/Exchanges

We do not offer returns, refunds, or exchanges once your order has been shipped.  Your order is considered shipped once a tracking number has been issued.  If you need to request a refund or an exchange, and your order has not been shipped, please contact us at [email protected].

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded or exchanged.

Need help?

Contact us at [email protected] for questions related to refunds.

The content on FloraSeedBank.com is only suitable for adults and is reserved for those of legal age. Ensure you are aware of the laws of your country. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

Contact us

  • Los Pinones Trading LLC 369 Montezuma Ave #388, Santa Fe, New Mexico 87501

  • 515.305.8581

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